When a volunteer registers interest for your opportunity, the following will happen:
The next stage is to communicate with the volunteer to discuss their application.
This will display your new, pending volunteer applications.
As part of the application process, volunteers will have to provide an email address. They are also encouraged to provide a phone number. You can find these details recorded against their application:
You can use these to contact them directly about their application (to begin your screening and induction processes).
You have the option to accept or decline applications on the platform. In either case, the volunteer will be sent an automated email to let them know.
It’s useful to accept and decline applications to give you visibility on which applications are new and so that you can filter your applications accordingly.
If you have set up a custom acceptance email for the opportunity, your custom acceptance email will be sent to the volunteer when you click ‘Accept.
You can filter your volunteer applications by status: Pending, Accepted, and Declined.
By clicking a status filter, your results will update to only show you relevant applications.