How we look after your food

Food safety is key to everything we do, and we operate to exactly the same standards as the food industry. Our food management systems ensure full compliance and traceability and our Regional Centres are independently audited every year.


We adhere to all relevant food safety legislation including:

  • Food Safety Act 1990
  • Food Hygiene Regulations England/Scotland 2006
  • Reg EC852/2004 Hygiene of Food Stuffs

In addition, FareShare has a full HACCP Manual, which ensures all appropriate processes and procedures are implemented across our network. Our Food Safety Manual is endorsed and assured by our Primary Authority The Royal Borough of Greenwich.


Each FareShare Regional Centre is audited regularly by NSF International, using a specific audit process. Each of our Centres are audited on their Storage, Wholesale and Distribution standard, and all have been awarded Gold standard. Audit documentation is available for each of our Centres. An internal audit is also carried out by a qualified member of the National Team every six months.

The FareShare database provides full traceability of all products, from the time of receipt by FareShare to the point of delivery at our charity members.

Compliance and guidelines

Every Regional Centre follows a strict compliance procedure. All FareShare warehouse managers and co-ordinators hold a CIEH Level 3 Award in Food Safety. All of our Regional Centres use the following documentation:

  • Monitoring sheets for chill and freezer storage
  • Collection notes
  • Delivery notes
  • Cleaning schedules
  • Probe calibration
  • Van temperature sheets
  • Stock control
  • HACCP, Recall procedures
  • Training records for all staff, volunteers and placements.

Product Recall

In the unlikely event that a food supplier would need to recall their products, FareShare is able to undertake this process, providing reassurance to companies who supply us with their surplus food.

Charity compliance

Every charity that receives food from FareShare can handle food safely and adheres to all relevant legislation.

The majority of the charities and community groups we work with will use your food to cook hot meals on-site. Only charity members with audited cooking facilities will receive chilled/frozen food. The food cannot be sold in any way and is only supplied to an authorised outlet within the FareShare compliance guidelines.

FareShare’s Surplus with Purpose Fund

Find out if your business is eligible for funding to cover any additional costs associated with redistributing food.