At FareShare we take the wellbeing of our staff and volunteers very seriously.
It is important that at FareShare we endeavour to keep our staff and volunteers safe as far as is practicable, as well as making sure our food deliveries are being made safely.
These are the measures FareShare has implemented to help reduce the risk of transmission of Covid-19.
The Food Standards Agency has updated its community cooking guidance for individuals and community groups supplying vulnerable people with food during the coronavirus pandemic: www.food.gov.uk/safety-hygiene/food-safety-for-community-cooking-and-food-banks
The warehouse is a busy and, in some cases crowded, environment. Although social distancing is highly encouraged, it may not be possible to carry out fully.
We have put new measures in place, and these are:
To keep our staff and volunteers safe and reduce transmission of any viruses we advise all our staff and volunteers to do the following:
We also have in place:
It’s important to ensure the virus is not transmitted into our warehouses from one of the charities collecting food from FareShare. We have implemented the following protocol:
To reduce the risk of transmitting the virus to charities and community groups we are using ‘no contact delivery’ a similar protocol to home delivery services and postal workers.
Where possible delivery teams should be issued with hand sanitiser for use between each delivery and before/after using fuel pumps when refueling.
Staff, volunteer drivers and volunteer driver’s assistants will:
Staff at the Charity Food Member will then either:
Our retailers are committed to donating food, where they have it available.
If you are able to make your food collections please do so – but make sure you attend the store only once you have accepted your donation offer via App, Text or Email.
If you can’t collect, please remember to reject your offer so that your donation can be offered elsewhere. If you don’t respond, the food will go to waste
If you are closed (even temporarily) then please let us know. Lots of other organisations will be able to collect the food if you can’t collect it
Our retailers believe that no charity should have to wait in-store to receive their donations. That’s why, as long as you show them the FareShare Key Worker Letter, you will be able to skip the queue and receive your donation quicker.
With all the changes taking place as a result of the pandemic, you may be offered food that you are not approved to collect. If this does happen, please ensure you reject those items.
When making your collection, please ensure you follow the government guidance on social distancing, keeping a safe distance of two metres between you and other people.
If you are preparing food on your premises, we would encourage you to read this useful Guidance for food businesses on coronavirus (link), where you will find plenty of hints and tips. Food safety is important now more than ever, so please ensure you are adhering to food safety guidelines. Do not pass on products that are past their Use By date
If you are preparing food parcels, ensure you leave the package on a door step for the recipient, knock on the door and then take at least two steps back – you can ensure they have received the parcel, but please do so safely.
If you know of any other organisations in need of food at this time, please direct them to our Getting Food (link) page where they will be matched to the best FareShare service for their needs.
Cleaning will be prioritised at all times. Where possible we will try to have a group of volunteers cleaning surfaces at all times. This will ensure the usual cleaning schedule is maintained even during this period of high demand. Ideally we will increase the number of cleaning cycles that occur. We have also implemented new protocols: