Updated 8 February 2021
This privacy notice for volunteers describes how we collect and use your personal data during and after your volunteering relationship with us, in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. It applies to all prospective, current and former volunteers. However, the information we will process about you will vary depending on your specific role and personal circumstances. FareShare is the data controller for this information unless this notice specifically states otherwise. It is important that you read this privacy notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. This notice should be read in conjunction with our website privacy notice.
Data Protection Principles
Under GDPR, all personal data collected and held by us must be processed according to a set of principles. We will ensure that data we hold about you is:
- Processed fairly, lawfully and transparently
- Collected for specific, explicit, and legitimate purposes
- Adequate, relevant and limited to what is necessary for the purposes of processing
- Kept accurate and up to date
- Not kept for longer than is necessary for its given purpose
- Processed in a manner that ensures appropriate security of the personal data
The types of data we hold about you
| Volunteer group | Type of data collected | What the data is used for |
|---|---|---|
| Volunteers | Personal contact details such as name, personal email address, phone number, home address | To contact you about your volunteering and involvement with FareShare To tell you about operational and impact updates and to keep you informed about your role and responsibilities by email, letter, phone or SMS messages To contact you in line with your marketing preferences, including subscribing to newsletters, to new volunteering projects and opportunities (e.g. the Tesco Food Collection Project) To contact you if you have been nominated for any awards (e.g. our annual Volunteering Awards) To contact you where you have been referred by another individual who has registered for the Tesco Food Collection project |
| Volunteers | Recruitment based information such as references and referee contact details | To make a decision about your recruitment |
| Volunteers | If you are under 16 years of age | To assess whether your eligible to volunteer |
| Volunteers | Your date of birth |
|
| Volunteers | Information about your next of kin and emergency contact | To contact someone in case of an emergency |
| Volunteers | Data about your race, ethnicity, or religious beliefs, where done with your consent, and where provided on a non-anonymised basis |
|
| Volunteers | Your bank account details | To reimburse you for expenses |
| Volunteers | Details about your driving license and car registration where you drive vehicles owned or leased by FareShare | To ensure you are eligible to drive |
| Volunteers | Information from Disclosure and Barring Service (DBS) checks, including the outcome of the checks, if your role requires one | To make a decision about your recruitment |
| Volunteers | Dietary requirements, passport details, travel details, railcard information, guest names | To make travel and event arrangements for you, where necessary, if you have been nominated as part of our Volunteering Awards or similar events |
| Volunteers | Photos and case studies, with your explicit consent and based on the consent preferences you select | We will use your image to promote the work and values of Fareshare. These photos can be used in our publications (e.g. annual report, report to our funders), or as standalone images (e.g. on social media on our website) |
| Volunteers | Information about your criminal record | To make a decision about your recruitment for the role you are applying for |
| Volunteers | Accident records if you have an accident whilst volunteering with us | To comply with our health and safety obligations |
| Volunteers | Information about your health, including any medical conditions | To comply with our health and safety obligations and to enable any reasonable adjustments to be made |
| Volunteers | Information regarding any training you receive | To meet the development and compliance needs required in your role |
| Trustees | Contact details, country of residence / nationality / date of birth, occupation, professional profile | To register you as a Trustee with Companies House and the Charities Commission, to add your profile on our website, and to contact you in relation to your role at FareShare |
Collecting your personal data
We collect personal data directly from you through the application and recruitment process. In the case of the Tesco food Collection project, we also collect data about you if you have been referred by someone who has registered for the project. We may also collect additional information on you from third parties, for example from referees that you have provided. If you are successful with your volunteering application, we may gather further information directly from you, such as your bank account details, and your next of kin. We may collect additional personal data directly from you in the course of your volunteering activities, such as images of you in photos for any marketing campaigns that you consent to, or your passport and travel details if you are nominated for our Volunteer Awards.
Lawful basis for processing your personal data
Depending on the processing activity, we rely on the following lawful basis for processing your personal data under the GDPR
- Article 6(1)(a) where we ask for your consent to process your data (e.g. to use your image in our reports to funders, to send you marketing communications about certain events such as the Tesco Food Collection)
- Article 6(1)(c) so we can comply with our legal obligations (e.g. for health and safety)
- Article 6(1)(f) for the purposes of our legitimate interest. This includes our legitimate interest in promoting FareShare’s aims and ideals by informing our volunteers about projects with similar aims, contacting our volunteers for planning and administration purposes as required for their roles, and recruiting volunteers into suitable roles.
Special category data
Special category data and criminal conviction data require a higher level of protection. Listed below are examples of processing activities that we regularly undertake in respect of these types of data.
In addition to the activities listed below, it may sometimes be necessary to process this sort of information for exceptional reasons, for example, because it is necessary to protect your vital interests or those of another person.
Health (including disability)
We will process data about your health where it is necessary, for example, to record absence from volunteering due to sickness, to determine fitness for your role or to determine whether it is necessary to make reasonable adjustments for disability. There may also be circumstances where we ask for your explicit consent to share data about your health.
The lawful basis we rely to process this data are:
- Article 9(2)(h) for the purposes of preventative or occupational medicine and assessing your working capacity as an employee
Criminal conduct (including convictions, proceedings or allegations)
Data about spent criminal convictions or any barring decisions will only be collected if you have applied for and been appointed to particular posts, and where we are legally required to do so. We use this data in order to assess your suitability, and ongoing suitability for a role. We may also process data relating to criminal conduct for disciplinary reasons in order to exercise rights under our volunteering arrangement with you.
The lawful basis we rely to process this data are:
- Article 6(1)(c) so we can comply with our legal obligations
How long we keep your personal data
We will retain your data for as long as we need it to fulfil our purposes, including any relating to legal, accounting, or reporting requirements. For information about how long we hold your personal data, see FareShare’s retention schedule.
Data sharing
In order to perform our contractual and other legal responsibilities, or where it is in our legitimate interest in order to do so, we may need to share your information with the following types of organisation:
- Our 17 Delivery Partners where the volunteering position you have applied for is within the geographic footprint of one of those Delivery Partners, in order to process your volunteering application. These 17 Delivery Partners are:
- The Felix Project (London)
- Move On (Scotland)
- Cyrenians (Edinburgh)
- (Transform Community Development (Dundee)
- Community Food Initiatives North East (Aberdeen)
- Council for the Homeless Northern Ireland (Belfast)
- Recycling Lives (UK) Limited (Preston)
- Cyrenians FareShare North East CIC (Newcastle)
- Goodwin Development Trust (Hull)
- EMERGE 3Rs (Manchester)
- Fareshare Yorkshire Limited (South Yorkshire)
- Fareshare Leicester (Leicestershire)
- Food Redistribution Wales Ltd (Cardiff)
- South Oxfordshire Food & Education Academy (Didcot)
- Community Initiatives South West Ltd (Bristol)
- FareShare Kent CIC (Ashford)
- City Gate Community Projects (Brighton)
- Our funders, food partners, or the 17 Delivery Partners where you have provided consent for your photo to be used for marketing purposes
- Our internal and external auditors
- To Companies House and the Charities Commission with registration details about our Trustees
- Where FareShare is investigating alleged employee or volunteering misconduct, information will be shared with a legal representative
- In some circumstances, such as under a court order, we are legally obliged to share information
- We may also share information about you with third parties including government agencies, including those responsible for immigration
Where information is shared with third parties, as a principle, only minimal information will be shared as necessary and only where we have identified a lawful basis, and the data is proportionate to the need.
Do we use any data processors?
Yes, our list of data processors is as follows
| Data processor | Purpose | Privacy notice |
|---|---|---|
| DVLA | Car registration checks | DVLA |
| Keytravel | To make travel arrangements where required | KeyTravel |
| Getfeedback | Volunteer surveys | Get Feedback |
| Surveymonkey | Volunteer surveys | Survey Monkey |
| Gravity forms | To capture information on our website | Gravity Forms |
| Salesforce | Volunteer data management | Salesforce |
| V4S Kiosk | Shift management | V4S Kiosk |
| SMS Magic | Shift management | SMS Magic |
| UK Mail | Sending letters | UK Mail |
| Aaron’s Department | DBS Checks | Aaron’s Department |
Protecting your data
We have in place appropriate technical and organisation measures in order to safeguard your data against accidental loss or disclosure, destruction and abuse. In addition, we limit access to your data to only those parties and individuals who have a business need to know.
Your rights in relation to this processing
As an individual you have certain rights regarding our processing of your personal data. In addition you can make a subject access request by emailing: [email protected]
You can also contact or lodge a complaint with the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113.
FareShare’s Data Protection Officer is Philippa Ward: [email protected]
Keeping your data up-to-date
It is important that the data we hold about you is accurate and current. Please keep us informed of any changes that may be necessary during your working relationship with us through this email: [email protected]