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Waitrose and John Lewis launch Christmas ad in support of FareShare

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13 November 2020

Waitrose and John Lewis, FareShare’s principal Christmas partner for 2020, have unveiled this year’s highly anticipated Christmas advertising campaign in support of FareShare and Home-Start. 

The advert is one element of a major campaign by the two retailers, which also launches today, on National Kindness Day, under the strapline ‘Give A Little Love’. The campaign aims to make a lasting difference to some of those hit hardest during 2020. 

Together John Lewis and Waitrose are aiming to raise £4m for FareShare and Home-Start, and £1m will also be donated by shop Partners to charities who support families in their local communities. These donations will be used to provide food, comfort, emotional support and advice to at least 100,000 families in need. 

Lindsay Boswell, Chief Executive at FareShare, said: “This year has been incredibly tough for so many and FareShare has seen the need for our food skyrocket. The number of charities and community groups applying to receive food through FareShare has more than doubled and 90% of the organisations we work with expect demand to remain the same as at peak crisis levels, or even increase through the winter.  

“We continue to provide over two million meals per week to vulnerable communities across the UK, and more than two thirds of the food we distribute goes to children and families, so we know that there is a real need for our work at this time. 

“We are so thrilled to be partnering with Waitrose and John Lewis, which will help raise awareness of the work FareShare does in supporting thousands of families every day. The extensive nature of this joint partnership is remarkable and will enable us to have a big impact on the lives of so many during the tough months ahead.” 

The ‘Give A Little Love’ ad, created by advertising agency adam&eveDDB, is designed to inspire the nation to give a little love to those around them, while a complimentary 30 second ad carries a direct call to support FareShare and Home-Start.  

Customers will be encouraged to give a little love in five different ways; making a charity donation, buying campaign products with 100% of profit donated to the charities, using their loyalty card to increase the Partnership’s donation, giving a little love to someone they know who needs it and helping in their local community.  

Customer donations up to the value of £2m will be match funded by a donation from the John Lewis Partnership. A further fund of over £1m has also been created to ensure all of the retailers’ shops will be actively partnering with FareShare and Home-Start and a range of local family charities in the communities they serve.   

James Bailey, Executive Director of Waitrose, said: “The pandemic has highlighted the growing inequalities across the country, with those who are already most vulnerable disproportionately impacted. Through our partnerships with FareShare and Home-Start we’re aiming to make a big difference to the lives of 100,000 families in the UK.  

“Each year festive adverts come and go - and some are remembered more vividly than others. But our advertising this year will leave a lasting legacy - and in that way, we hope it won’t just be for Christmas. 

“We did consider whether it was right to produce an ad this year at all. However, FareShare and Home-Start, told us how much of a difference this campaign could make, both on a financial level and in raising awareness of the incredibly important work they do with families across the UK.” 

Pippa Wicks, Executive Director of John Lewis, said: “We recently set out our ambition for our business to be a force for good - so we decided that this year was the year to break the mould and do something different. 

“We have a long tradition of helping support the communities which we serve, so as we launch one of the best loved assets, our Christmas ad, it’s fitting to take this one step further by working hand in hand with two incredible charities supporting families in need. 

“We were humbled by the kindness shown by the British public during the pandemic. We want this campaign to be uplifting and to inspire everyone to give some kindness in their own way this Christmas, especially to those who need it most. The pandemic has proved that it’s our small acts of love and kindness, particularly in challenging times, that captures what it is to be human; and when one small act of kindness multiplies it can have a lasting impact.” 

Peter Grigg, Chief Executive at Home-Start, said: “Families are running on empty. The pandemic has been hard for all families, but it’s been toughest on those already facing challenges around mental health, low incomes, and other challenges in their lives. I have been overwhelmed by the kindness shown in our communities during the pandemic, but I know there is so much more to do. That is why I am so proud that John Lewis and Waitrose are supporting Home-Start with this amazing campaign. With the help of John Lewis and Waitrose Partners and customers we will be able to work with more families when they need us most.” 

For the first time a new song was commissioned for the Christmas campaign, written and recorded by British soul singer, Celeste, the song is also called ‘A Little Love’. Every time the track is downloaded Celeste and her record label Polydor will make a 10p donation to the campaign.  

A range of ‘Give A Little Love’ merchandise, including a heart shaped umbrella like the one in the ad, go on sale today on Waitrose and John Lewis websites and in their shops, with all profits from the sale of the products going to the appeal.   

As well as fundraising, Waitrose and John Lewis will offer practical support to the charities. Its expert Partners will give nutrition and nursery advice to Home-Start community groups and both retailers will donate surplus stock direct to families in need.   

The campaign builds on the charitable support the Partnership has given during the pandemic.  Since the pandemic broke out the Partnership has committed £2.7m to charities and local communities. Waitrose has recently passed the three million milestone for meals redistributed to those that need them through the FareShare Go scheme and the supermarket will continue to donate surplus food. 

Watch the Waitrose and John Lewis Christmas advert here